गोपनीयता नीति

Privacy Policy

Last Updated: March 2026

Generic Aadhaar (“we”, “our”, or “us”) operates the website https://genericaadhaar.store

We are committed to protecting your privacy and ensuring that your personal and health-related information is handled in a secure and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or mobile applications.

By accessing or using our platform, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect different types of information depending on how you interact with our platform.

Personal Information

When you create an account, place an order, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Pincode and city
  • Communication details submitted through forms or customer support

This information is used to process requests and provide services through our platform.

Health and Prescription Information

Since Generic Aadhaar facilitates the purchase of medicines through licensed pharmacies, we may collect certain health-related information including:

  • Prescription documents uploaded by users
  • Medicine order history
  • Information related to medicines requested
  • Health conditions mentioned in prescriptions (if applicable)

This information is used only to process medicine orders, verify prescriptions where required, and ensure safe dispensing of medicines through licensed pharmacies.

Generic Aadhaar does not sell or share health data for advertising or marketing purposes.

Automatically Collected Information

When you use our website, certain technical data may be collected automatically:

  • IP address
  • Device type and operating system
  • Browser type
  • Pages visited and time spent on the website
  • Referring website or search source

This information helps us improve our platform performance and user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and facilitate medicine orders
  • To verify prescriptions where required by applicable regulations
  • To connect users with verified pharmacies
  • To communicate order updates and delivery information
  • To provide customer support
  • To improve website performance and services
  • To prevent fraud and maintain platform security
  • To comply with applicable legal and regulatory requirements

3. Platform Role and Pharmacy Services

Generic Aadhaar operates as a technology platform connecting consumers with licensed medical stores and pharmacies.

  • Medicines are dispensed and supplied by independent licensed pharmacies.
  • Pharmacies are responsible for verifying prescriptions before supplying medicines.
  • Payments may be made directly to pharmacies depending on the transaction method.

Generic Aadhaar does not manufacture medicines and acts only as a facilitator between consumers and pharmacies.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, remember user preferences, analyze traffic, and enhance user experience.

Users can control cookie settings through their browser. Disabling cookies may affect certain features of the website.

5. Sharing of Information

We do not sell, rent, or trade personal data.

However, we may share information with trusted third parties including:

  • Licensed pharmacies fulfilling medicine orders
  • Courier and logistics partners delivering medicines
  • Payment processing providers
  • Website analytics and performance monitoring services
  • Government or regulatory authorities when legally required

6. Data Retention

We retain user data only for as long as necessary to operate our services and comply with legal obligations.

  • Account information is retained while the account remains active.
  • Order and transaction records may be retained up to 7 years.
  • Prescription information may be stored up to 3 years.

Users may request deletion of their personal data by contacting our support team.

7. Data Security

We implement appropriate security measures to protect personal information from unauthorized access, disclosure, or misuse.

  • Secure server infrastructure
  • Restricted access to sensitive data
  • Encryption and secure communication protocols
  • Monitoring for unauthorized access

8. Third-Party Links

Our platform may contain links to external websites or services. We are not responsible for the privacy practices of third-party websites.

9. Children's Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 18.

10. Your Privacy Rights

Users may have the right to:

  • Access personal information stored by us
  • Request correction of inaccurate information
  • Request deletion of personal data
  • Withdraw consent for data processing where applicable

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in services, technology, or legal requirements. Updates will be posted on this page.

12. Contact Information

Generic Aadhaar

8th Floor, 803/804, Dev Corpora
Eastern Express Highway, Cadbury Junction
Service Road Khopat, Thane (West) – 400601
Maharashtra, India

Email: info@genericaadhaar.com
Customer Support: +91 8652535455
Website: https://genericaadhaar.store